These terms set out the rules that apply when you open and use your gedemujur account, including how transactions through GoPay and LinkAja are handled, what content is available in supported regions, and the steps you can take if you have a question about your account. Access to our lobby and all features depends on local law and is available only where permitted in your region.
GoPay & LinkAja transactions covered
Account access subject to local law
Support available for account queries
Live casino and slots
RUANG LINGKUP KEBIJAKAN
What These Terms Actually Cover
When you create a gedemujur account, you agree to the conditions described here. These terms apply to your account registration, your activity in the game lobby — including slots from Habanero and Pragmatic Play, live casino tables, and sportsbook markets — and any wallet transaction you make using GoPay or LinkAja. They do not extend to third-party services, external payment processors beyond the wallet rails named here, or content hosted outside our platform. We update these terms when our services change. The current version is always shown on this page; continuing to use your account after an update means you accept the revised terms. If you are unsure whether a specific game, table, or transaction type falls under these terms, check your account dashboard after login — the current status and applicable conditions are displayed there. Availability of all features depends on local law and is confirmed only for eligible regions. These terms are written for account holders in Indonesia and reflect the payment rails, support channels, and game catalogue configured for this market.
GoPay
Deposits and withdrawals processed via GoPay are subject to the transaction conditions shown in your account wallet at the time of the request. We do not set processing timelines; those depend on your GoPay account and local network conditions.
LinkAja
LinkAja transactions follow the same wallet-based conditions. Limits and verification steps are shown in the cashier section of your account. Contact support if a transaction does not appear in your wallet within the timeframe shown.
DANA
DANA is available as a supported local payment rail for eligible accounts. The current deposit and withdrawal conditions for DANA are shown in your cashier dashboard after login.
APA YANG TERCAKUP
Where These Terms Apply and What They Include
These terms cover your use of the gedemujur platform across all supported devices and connection types. The table below separates what falls inside the scope of this policy from what does not, so you know exactly where these terms apply to your activity.
Account Access
Your login, registration details, and account security settings are fully within scope. We hold the right to suspend or review an account if terms are breached. You can review your access history and security settings directly in your account dashboard.
Transactions
All wallet activity using GoPay, LinkAja, or DANA processed through our cashier falls within this policy. Third-party processing networks operate under their own separate terms, which we do not control or represent.
Site Content
Game content provided by Habanero, Pragmatic Play, Microgaming, and Spadegaming is available within the lobby under these terms. Studio content is supplied as-is; RTP information is shown only where the game or studio exposes it.
Third-Party Services
External links, third-party wallets beyond the named rails, and services not hosted on gedemujur are outside the scope of these terms. We make no representation about conditions on external platforms.
HAK PENGGUNA ANDA
Practical Steps You Can Take Under This Policy
Your account gives you direct access to the records and tools covered by these terms. You can review your full transaction history — including GoPay, LinkAja, and DANA activity — inside the wallet section after login. If any personal detail on your account is incorrect, the account settings page shows you the fields you can update and the verification steps required to confirm a change. For questions about how your data is used or retained, or to raise a concern about a transaction, our support team is reachable through the channels listed in the support section below. We aim to respond to account queries within the timeframe shown in the support portal. These steps do not require you to contact a third party; all the tools to review, correct, and query your account are accessible from within the platform.
Review Your Records
Open the wallet section after login to see a full log of deposits and withdrawals, including which payment rail was used for each transaction.
Correct Account Details
Go to account settings to update your registered information. The page shows which fields are editable and what verification is needed before a change is saved.
Raise a Question
Use the in-platform support route to ask about any term, transaction, or account condition. Your query is logged and tracked from the moment you submit it.
Request Support
If a wallet transaction via GoPay or LinkAja does not resolve through the cashier, contact support directly. The support section of this page lists the available contact paths.
JALUR KONTAK KEBIJAKAN
How to Reach Us About These Terms
For questions specifically about these terms — how they apply to your account, a transaction dispute, or a request to review your data — use one of the channels below. Each route is monitored; response times are shown in the support portal after you submit a request.
Live Chat
Open the chat widget from any page in your account. This is the fastest route for transaction queries and account condition questions covered by these terms.
Email Support
Send your query to our support address listed in the account help section. Include your registered account ID so we can locate your records quickly.
Help Center
The help center inside your account covers the most common questions about these terms, wallet conditions, and account rights. Check there first before opening a new support request.
KEAMANAN DATA AKUN
How We Handle Your Account Data Under This Policy
Your account data — registration details, transaction records, and session activity — is retained for the period required to operate your account and meet applicable obligations. We use industry-standard security practices to protect data stored against your account. Cookies used on this platform are limited to session management and performance; you can review and manage cookie preferences through the settings shown in your browser or the cookie notice displayed on first visit. If you want to know what data we hold on your account, or if you want to request a change to how it is used, contact support through the channels above with your account ID. We do not share account data with third parties except where required to process a named wallet transaction (GoPay, LinkAja, DANA) or where required by applicable law in your region.
Data Retention
Account and transaction records are kept for the period needed to operate your account. The retention period for specific record types is available on request through support. We do not keep data beyond what is operationally or legally required.
Cookie Use
Session and performance cookies are active on this platform. No advertising or cross-site tracking cookies are set. You can adjust your browser settings at any time, and a cookie notice on first visit gives you the option to review what is active.
Account Security
We apply security measures to protect account credentials and transaction records. If you suspect unauthorised access, use the account settings page to change your credentials and contact support immediately using the live chat route.
Contact for Data Requests
To request a copy of your account data or ask how your information is used, contact support with your registered account ID. We will confirm receipt and outline the next steps shown in your support ticket.
PERTANYAAN UMUM
Questions About These Terms, Answered
The questions below cover what our account holders ask most often about these terms. If your question is not here, use the support routes listed above.
Who do these terms apply to?
These terms apply to anyone who registers and uses a gedemujur account, including access to the game lobby, sportsbook, and wallet features. They apply in regions where local law permits access. If you are unsure whether access is available in your area, check the eligibility notice shown during registration.
Can I still use my account if the terms are updated?
Yes. If we update these terms, the new version is posted on this page. Continuing to use your account after an update means you accept the revised conditions. We recommend reviewing this page periodically so you are aware of the current version that applies to your account.
How do I check which transactions are covered by these terms?
Log in and open your wallet section. Every transaction processed through GoPay, LinkAja, or DANA is logged there with its status. The conditions that applied at the time of the transaction are tied to the version of these terms in effect on that date.
What can I do if I disagree with how a term is applied to my account?
Contact support through the live chat or email route listed on this page. Include your account ID and the specific term or transaction you are questioning. Our team will review the case and respond within the timeframe shown in your support ticket.
How long is my account data kept?
We retain account and transaction data for the period required to operate your account and meet applicable local obligations. You can request details about the retention period for specific record types by contacting support with your account ID.
Are GoPay and LinkAja transactions subject to the same terms as other activity?
Yes. All wallet activity processed through GoPay, LinkAja, and DANA falls under these terms. However, the processing networks themselves operate under their own separate conditions. The cashier section of your account shows the current limits and verification steps that apply to each payment rail.
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