App / Mobile
At gedemujur, your personal information is handled with care — from the moment you open an account to every transaction you make through GoPay or LinkAja. This policy explains exactly what data we collect, how we use it, and the choices available to you as an account holder in Indonesia, where local law and eligible regions apply.
When you create an account on gedemujur, we collect the information you provide directly: your name, contact details, and the payment method you choose to link — whether that is GoPay, LinkAja, or another supported option. We also collect activity data generated during your sessions, such as login timestamps, device type, and pages accessed within the lobby. This data serves three purposes. First, it lets us verify your account and process transactions accurately. Second, it allows our support team to assist you when you raise a question or dispute. Third, it helps us maintain the security of your account against unauthorized access. We do not sell your personal data to third parties. We share information only where required to process your chosen payment method, comply with applicable law, or respond to a verified legal request. Any third-party service we work with is bound by data-handling obligations consistent with this policy. Data retention follows the requirements of applicable law and our own operational standards. Where the law sets a minimum retention period, we follow it. Where it does not, we keep your data only as long as your account remains active or as needed to resolve any open matters. You may request details about how long specific categories of data are kept by contacting our support channel.
Payment records linked to your GoPay account are retained for the period required by applicable financial regulations and our internal reconciliation process. You can review transaction history directly in your account wallet after login.
When you use LinkAja to fund or withdraw from your account, that transaction data is processed through the LinkAja payment rail and stored in our system in line with this policy and relevant Indonesian payment regulations.
Login timestamps, device identifiers, and session activity are kept to protect your account from unauthorized access. This data is visible in your account security log, accessible after login from the account settings page.
Messages and records from support contacts are retained to maintain continuity when you follow up on an open question. Our support team uses this history to resolve issues without asking you to repeat details you have already provided.
This policy applies to all data collected through gedemujur's platform — the account system, the lobby, payment processing, and support channels. It does not govern the practices of third-party services you may access independently, even if those services are connected to your account or linked from our platform. Understanding the boundaries helps you know where to direct a question about your data.
All data collected when you register, log in, or update your account details falls under this policy. This includes identity information, contact details, and any verification steps shown in your account page.
Payment activity processed through GoPay, LinkAja, or any other supported method is covered. Transaction records are stored in your account wallet and are subject to the data handling described here.
Browsing activity within the gedemujur lobby — which sections you visit, which games you open — is captured under this policy. It is used for account security and to maintain session continuity, not for sale to outside parties.
Services you access outside the gedemujur platform, including your GoPay or LinkAja app directly, operate under their own privacy terms. We are not responsible for how those providers handle data within their own systems.
You have concrete options when it comes to your data on gedemujur. If you want to review what we hold, log in and check the account settings page — your profile details, linked payment methods, and transaction history are all visible there. If something looks incorrect, you can update it directly in the account form or contact our support team to request a correction on records you cannot edit yourself. For questions about how your data is being used, or to request that we restrict processing in a specific context, reach out through the support channel listed on the contact page. We aim to respond to data-related requests in a reasonable timeframe. If you decide to close your account, contact support to begin that process — we will explain what data is retained after closure and for how long, in line with applicable law and our retention schedule. Availability of specific rights may depend on local law and the eligible region from which you access the platform.
Log in to your account and navigate to account settings to see the personal data we hold, including your contact details, linked payment methods like GoPay or LinkAja, and your transaction history in the wallet section.
Most profile fields can be updated directly from the account settings page. For fields that are locked after verification, contact support with the correction you need and the details of your account.
If you have a question about how a specific piece of your data is used, or want to know the legal basis for a particular processing activity, send it through our support channel. Include your account identifier so we can respond accurately.
To close your account and understand what happens to your data afterward, contact support directly. We will walk through the retention obligations that apply and confirm what is deleted versus what must be kept under applicable law.
Our support team handles data and privacy questions alongside general account help. Use the channel that works best for your situation — live chat for faster responses, email for detailed written requests, or the account page for self-service updates.
Open the live chat from any page on the gedemujur platform. For data-related questions, describe your request clearly and include your account identifier so the team can locate your records without delay.
Send a written request to our support email address listed on the contact page. This channel is suited for formal data requests, correction submissions, or any matter where you need a documented response from our team.
Log in and go to account settings to update contact details, review linked payment methods such as GoPay or LinkAja, and check your transaction wallet without needing to contact support at all.
Data protection at gedemujur is built into the account and payment flows, not added on afterward. We use standard security measures to protect data in transit and at rest, and access to your account records is restricted to the team members who need it to perform their role. Cookie usage on the platform is limited to session management and basic analytics — we do not use cookies to build profiles for sale to advertisers.
We use session cookies to keep you logged in and to remember lobby preferences during your visit. Analytics cookies help us understand which sections of the platform are used most. You can manage cookie preferences through your browser settings at any time.
Your account is protected by password-based login, and we log access events so unusual activity can be flagged. If you notice a login you do not recognize, report it through support immediately — the security log is visible in your account settings after login.
We keep your data for as long as your account is active and for the period required by applicable law after closure. You can ask support for the specific retention schedule that applies to your account category and the region from which you access the platform.
When we update this policy, the revised version is posted on this page with a note of what changed. We recommend checking back periodically. For material changes that affect how we use your data, we will notify you through your registered contact details before the change takes effect.
These questions reflect what account holders commonly ask when reviewing how their data is handled on gedemujur. If your question is not answered here, contact our support team directly.
We collect the details you provide during registration — name, contact information, and payment method — plus activity data generated by your sessions, such as login times and device type. Payment records for GoPay and LinkAja transactions are also stored in your account wallet.
We share data only where necessary to process your payment through GoPay or LinkAja, comply with applicable law, or respond to a verified legal request. We do not sell personal data. Any service provider we work with is required to handle your data consistently with this policy.
Log in and go to account settings. Your profile details, linked payment methods, and transaction history are all visible there. For records not shown in the account interface, contact support with your account identifier and a description of the data you are looking for.
Yes. Update profile fields directly in account settings, or contact support for fields that are locked after verification. For deletion, reach out to support to begin the account closure process — we will explain what data must be retained under applicable law and what can be removed.
Retention after closure is determined by applicable law and our internal schedule. Some records — particularly transaction data linked to GoPay or LinkAja payments — must be kept for a legally required period. Contact support to get the specific retention details that apply to your account.
Reach our support team through live chat on the platform or via the email address on the contact page. For formal data requests, email is the better route as it creates a written record. Include your account identifier so we can respond without asking for information you have already provided.